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Right Intention; Wrong Solution!

In my most recent book, The Bellwether Effect, I list the eight things that we tend to do in modern organizations that turn off (demotivate) employees so thoroughly that 80% of the population would give up their day jobs if they had a free choice. (I also describe the solutions to this!).

One of the reasons for this is that sometimes, leaders inexplicably do things that meet their needs, but NOT those of their employees. Let me give you an example:

Recently I was in a major healthcare system. Pasted on the walls throughout the entire system was something called a “Patient Declaration of Values”. I asked the (very professional and competent) nurse standing in front of me if she was familiar with this, and she acknowledged that she was. I asked her if she could tell me what it said, and she replied that she hadn’t got a clue! She turned around to look at it and then turned back to me, observing, “It says, ‘Be a good person’”.

So how does this work?  The Bellwether Effect is the practice of leaders scanning the business and competitive landscape, observing the “best practices” of others, and copying them. Seeing that “Values Statements” are widely in use, management decides to run a workshop, craft a six-point statement of values, print and distribute copies throughout the organization, and run a half-day training program, so they can check off the “Values Statement” box on their “to do” list.  Is there a better way to do this?

Have there been any management decisions in your organization that are the result of CYA or “check the box” initiatives that met the needs of management but do not advance the culture of the organization, align the organization to a higher purpose or turn on (inspire) employees, causing them to LIVE their passion and achieve extraordinary results?

Right Intention; Wrong Solution!

Right Intention; Wrong Solution!

In my most recent book, The Bellwether Effect, I list the eight things that we tend to do in modern organizations that turn off (demotivate) employees so thoroughly that 80% of the population would give up their day jobs if they had a free choice. (I also describe the...

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Reclaiming Corporate Trust and Respect

Reclaiming Corporate Trust and Respect

For centuries the Roman Catholic Church dominated the world. In time, city states, and subsequently nation states, filled the vacuum caused by the decline of the church’s power in the world. More recently, these were replaced by corporations who have come to...

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Serving ALL People

Serving ALL People

The Business Roundtable consisting of 181 CEOs of the largest corporations in America just issued a statement updating their definition of the Purpose of the Corporation. It’s framed as a “Mission Statement”. (Followers of our work will recall that I believe mission...

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Who Are You Mentoring and Sponsoring?

When I was 27, with my self-awareness and worldview vastly exaggerated in my own mind, I suddenly became the CEO of Manpower Limited. Possessing nothing but raw ambition, self-confidence and limited skills, I launched into my new role.   The reason I found myself...

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Hanging out with, and learning from, your peers.

Hanging out with, and learning from, your peers.

I just spent a wonderful weekend with 30 of the top Thought Leaders in the world. Every conversation was influential, informative and change-making. I learned a lot, was in awe of the influence the wisdom of my peers is having on the world, and, although I knew many...

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The Gap

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Almost every day, one or more people will tell me how stressed they are and how time constrained their lives have become. It almost seems as if this is a relentlessly worsening epidemic. In my work as a coach to leaders, I help my clients understand that there is no...

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The Word We Can’t Speak

The Word We Can’t Speak

There is one word that—even in our sophisticated 21st century world—we are still afraid to say at work…. One word we are afraid of. One word that every single person in the world wants to hear and be told, and yet we cannot bring ourselves to use it at work. This...

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Unlimited Leadership

Unlimited Leadership

UNLIMITED: un·lim·it·ed, adjective - not limited or restricted in terms of number, quantity, or extent. (example: "the range of possible ideas was unlimited") - Synonyms: inexhaustible, limitless, illimitable, boundless, immense, vast, great, extensive, immeasurable,...

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The Lessons of Golf

The Lessons of Golf

My father was a scratch golfer, defined by the USGA as a player who can play to a Course Handicap of zero on any and all rated golf courses. My Dad golfed, or caddied with, and for, the best golfers of his day and could easily have turned pro. He labored...

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Updates to Our Free Spirit@Work® Mobile App

Updates to Our Free Spirit@Work® Mobile App

In a recent post I described the latest iteration of our free Spirit@Work® cards app. We’ve been busy tweaking the app and making it even better. You can find the latest version for Android or iPhone by scanning the appropriate QR Code below with your phone. Of...

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Want to be More Inspiring? Get Rid of “Secrets”!

Want to be More Inspiring? Get Rid of “Secrets”!

Executives are notorious information hoarders. And keeping secrets creates suspicion and breeds distrust. In my work with leaders, I am constantly surprised by how many leaders believe the false notion that certain information is too sensitive to share with employees....

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The Spirit@Work® Cards Mobile App

The Spirit@Work® Cards Mobile App

I want to let you know that our Spirit@Work® Cards mobile app has received an update. The Spirit@Work® Cards and Book Set were originally written and designed in 2000. They were an immediate hit. So we created an updated version in 2002 and also a digital web-based...

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